Refund policy

At Scoop Me Up, we strive to ensure a smooth and satisfying shopping experience for all our customers.

Please read our policy carefully before placing an order.

Order Confirmation

Once an order is placed and confirmed, it is considered final. By completing your purchase, you agree to the terms outlined in this policy.

No Returns or Refunds

All sales are final. We do not accept returns, exchanges, or offer refunds once the order has been confirmed.

Exceptions

Refunds or replacements will only be considered in the following cases:

• If the item received is incorrect

• If the item arrives damaged or defective

In such cases, customers must contact us within 2 hours of receiving the order and provide clear evidence (photos or videos).

Order Cancellation

Orders cannot be canceled after confirmation. Please ensure all details are correct before placing your order.

Contact Us

If you have any questions or concerns regarding your order, please contact us through our official communication channels.